Relationship Between Freshtel Internet Sdn Bhd and Highfi (M) Sdn Bhd

Dear ALL Customer and Business Partner,

We would like to announce that, effective April 1, 2024, Freshtel Internet Sdn Bhd (201501029148 [1154469-D]) “Freshtel” and Highfi (M) Sdn Bhd (20211006020 [1406319-P]) "Highfi" have no business-related activities or affiliations conducted. Freshtel is not legally responsible for any business activity conducted by Highfi, including but not limited to invoicing, agreements, business proposals with any other parties; Highfi is a completely separate legal activity.

For any business corporation and proposals with Freshtel, you may contact our Business Development team at hello@freshtel.my.

For customers already novated to Highfi, please visit www.highfi.com.my or contact HighFi Customer Service at 019-7199799 or support@highfi.com.my for more information.

Thank you for your cooperation.

Sincerely,

Freshtel Management

29 Oct 2024

尊敬的客户与业务合作伙伴，

我们很郑重地宣布，自2024年4月1日起，Freshtel Internet Sdn Bhd (201501029148 [1154469-D]) “Freshtel” 和 Highfi (M) Sdn Bhd (20211006020 [1406319-P]) "Highfi" 没有任何业务相关的活动或合作关系。Freshtel 不对 Highfi的任何业务活动承担法律责任，包括但不限于与其他方的发票、协议、商业提案；Highfi 是完全独立的法律实体。

如需与 Freshtel 进行业务合作或提案，请联系我们的业务发展团队：hello@freshtel.my。

对于已转至 Highfi 的客户，请访问 www.highfi.com.my 或联系 Highfi 客户服务：019-7199799 或 support@highfi.com.my 了解更多信息。

感谢您的理解与配合。

此声明由 Freshtel 管理层发布

2024年10月29日

Termination of Business Partnership with TKH Reka Solutions

Dear ALL Customer and Business Partner,

Effective 1st September 2024, Freshtel Internet Sdn Bhd (201501029148 [1154469-D]) "Freshtel" has officially terminated its collaboration with TKH Reka Solutions (201903316488 [JM0921888-V]) "TKH Reka" due to a breach of contract and loss of trust. This will not impact any existing customer support and customers are welcome to contact our Customer Service at 03-90782963 or support@freshtel.my for any further service assistance.

Freshtel exclusively accepts digital payments through JOMPAY, online banking, e-wallets, credit / debit cards, or payment links / QR codes sent through official Freshtel's SMS or email. Cash payments will be not accepted.

We remain committed to excellent service and appreciate your continued support.

Sincerely,

Freshtel Management

01 Sept 2024

尊敬的客户与业务合作伙伴,

自2024年9月1日起，因合同违约和信任问题，Freshtel Internet Sdn Bhd (201501029148 [1154469-D]) "Freshtel" 已正式终止与 TKH Reka Solutions (201903316488 [JM0921888-V)]) "TKH Reka" 的合作关系。此事不会影响现有客户的服务。如有疑惑，客户仍可联系我们的客服：03-90782963 或 support@freshtel.my 以获取进一步的协助。

Freshtel 仅接受以下的支付方式：JOMPAY、线上支付、电子钱包、信用/储蓄卡、或通过 Freshtel 官方的短信或电子邮件发送的付款链接/二维码。不接受现金交易。

我们将致力为您提供卓越的服务，感谢您一如既往的支持。

此声明由 Freshtel 管理层发布

2024年09月01日